I went to Serenity Rejuvenation for IPL, and had a consultation first with Dr. O’Connell. He was very patient and took the time to answer all of my questions. Going in for the IPL, the assistant took her time cleaning my skin first and Dr. O”Connell performed the procedure, testing my skin first, and then performing the procedure, which he talked me through so I wasn’t surprised at any point. The pain was manageable, and I was out of there in less than 30 minutes. The price was reasonable, I didn’t feel pressured to buy some kind of package. Overall, I was happy with the experience!