I have been a client of Serenity Rejuvenation for about 4 years now and continue to be blown away, not only from the great work that Dr. O’Connell and his staff does, but also by their amazing customer service. Dr. O’Connell, Andrea and the other staff members genuinely care about their clients and it shows in the work they do! I have been to a handful of other medical spas in the Seattle area and had poor experiences before finding Serenity Rejuvenation.

Previously, I scheduled a CO2 laser procedure with a medical spa in West Seattle. After taking time off of work, scheduling rides to and from the procedure, picking up prescriptions, preparing for a week of down time, and paying for the procedure, the other med spa was unable to complete the procedure. While my face was all numbed up and I was laying on the table, the CO2 machine they were using broke and they were unable to treat me. Upset, I was able to call Serenity Rejuvenation the following day and after explaining my situation Dr. O’Connell and his staff went out of their way to fit me in and treat me. He did an amazing job and I was amazed at how well my skin looked afterward. I was also able to save some money after being refunded by the other med spa because of Serenity Rejuvenation’s competitive pricing.

I am always blown away by how kind and professional the staff is and will continue to go their for medical services such as peels and laser treatments. Thank you Serenity Rejuvenation!